The beginning of this new year marked the end of an era over here at Malia Campbell Photography HQ. This past holiday season I experienced a devastating loss. A loss so great that it’s taken me over a month to even be able to talk about it openly.
My beloved Canon 5D Mark II is gone.
I decided to send her on a little vacation back to Canon’s Irvine repair facility. There was nothing wrong with her, I just thought I’d take advantage of Canon Professional Services‘ free “Clean and Check” program. I thought it would be nice to start the year off with a professionally cleaned camera.
She never made it.
After a month of desperate calls to the Irvine repair center and several near-tears-and-nearly-freaking-out trips to the post office I decided it was time to call a loss. And to make matters worse, I just found out that Canon is discontinuing this particular camera.
I have to say, all of this was very sad to me. This camera was with me through a lot. And even more, this camera really opened up some new doors for me. It was with this camera that I made my first venture into full frame shooting. And my first Canon “L” lens. And my first foray into the world of filmmaking. We traveled around the world together. We made art together.
We’ve been through a lot.
Through this entire ordeal the folks down at Canon’s Irvine center were amazing. They never made me feel like an idiot (even though I was) for shipping a $2000 camera without insurance. OR A TRACKING NUMBER (idiot!). They put a flag on my serial number so that they could pull it and call me with a confirmation the moment it arrived. They put up with daily, then weekly phone calls, even when it became clear that their searches would be fruitless.
They were awesome.
The folks over at Thomas Pickard Insurance were also amazing. A quick run down of events confirmed that I was covered. A claim was filed. And ta-da! A check is in the mail.
It will never replace the camera that I knew and loved so much. And the new camera (a Canon 5d Mark III), while a-MAAAAAZ-ing to shoot with, will never quite be to me what that camera was…
But it’s time to pick up the pieces and move on with my life. Rest in peace, Lovey. You are missed.